Customer Service

Shipping

Once order has been placed, your order will be processed within 3-4 business days and shipped via USPS or UPS.* A confirmation email will be sent with and a tracking number for US orders only. Expedited Shipping and international shipment tracking is available for an additional fee.  Expedited Shipping unfortunately does not include expedited processing.  Please allot for the 3-4 business day processing time.

Nubian Hueman is not responsible for lost, stolen, unclaimed, or returned packages.  Re-shipping is at the cost of the Purchaser.  If you have purchased Route Protection and your package is lost or stolen, you can file a claim for a full refund.

*Due to our partnership with independent artists and designers, designing and/or shipping periods maybe be unexpectedly delayed.  If this is the case, Purchaser(s) will be notified promptly via email.

 

Return Policy

For returns or exchanges, please review our Return Policy.

 

Contact Us

For any questions or concerns, please visit our Contact Us page.

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